Distributor Support Administrator - Surabaya

Join Sentri Fortuna Sejahtera as a Distributor Support Administrator in Surabaya and play a pivotal role in ensuring seamless communication between our company and valued distributors. This position is ideal for detail-oriented professionals who thrive in dynamic environments and are passionate about building strong relationships.

As a Distributor Support Administrator, you will be the bridge between Sentri Fortuna Sejahtera and our distributors, ensuring that all their needs and concerns are addressed promptly and efficiently. You will use tools like Microsoft Office Suite (Excel, Word, Outlook) and CRM systems to manage and track distributor interactions, orders, and feedback. This role offers a unique opportunity to grow within a company that values innovation and continuous improvement.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain distributor records using CRM systems such as Salesforce or HubSpot.
• Coordinate with the sales and marketing teams to ensure timely and accurate distribution of product information and promotional materials.
• Facilitate communication between distributors and the company, addressing inquiries and resolving issues.
• Monitor distributor performance and provide regular reports to the management team.
• Assist in the development and implementation of new distribution strategies and programs.
• Stay updated with industry trends and best practices in distributor management.
• Provide excellent customer service to distributors, ensuring their satisfaction and loyalty.
• Participate in team meetings and contribute to the development of company-wide strategies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in a distributor support or customer service role.
• Proficient in using Microsoft Office Suite (Excel, Word, Outlook) and CRM systems.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Detail-oriented with a keen eye for accuracy.
• Familiarity with distribution management software and tools.
• Ability to travel to distributor locations as needed.

🛠️ Keahlian

Lowongan Terkait