Credit Card Loan Officer - Bandung (Bank Mega)

Join Bank Mega as a Credit Card Loan Officer in Bandung and play a pivotal role in expanding our credit card and savings product market penetration. This is a dynamic opportunity for sales-driven professionals to contribute to the growth of one of Indonesia’s leading financial institutions. In this role, you will be responsible for identifying and converting potential customers into loyal clients, while also managing existing relationships to ensure customer satisfaction and retention.

At Bank Mega, we are committed to providing innovative financial solutions that meet the diverse needs of our customers. Our team is known for its dedication, professionalism, and commitment to excellence. As a Credit Card Loan Officer, you will work closely with our marketing, sales, and customer service teams to drive our business objectives and achieve our sales targets.

In this role, you will be using our in-house CRM system, Salesforce, to manage customer interactions and track sales performance. You will also be expected to attend regular training sessions to stay up-to-date with the latest industry trends and best practices.

📋 Tanggung Jawab Pekerjaan

• Identify and convert potential customers into loyal clients through effective sales techniques and strategies.
• Manage existing customer relationships to ensure customer satisfaction and retention.
• Achieve and exceed sales targets through effective sales planning and execution.
• Utilize Salesforce CRM to manage customer interactions and track sales performance.
• Attend regular training sessions to stay up-to-date with the latest industry trends and best practices.
• Collaborate with the marketing, sales, and customer service teams to drive business objectives and achieve sales targets.
• Provide excellent customer service and support to ensure customer satisfaction and loyalty.
• Monitor and analyze sales performance to identify areas for improvement and implement corrective actions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
• Minimum of 3 years of experience in sales, credit card processing, or a related field.
• Proven track record of achieving and exceeding sales targets.
• Strong knowledge of banking products and services, particularly credit cards and savings products.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in using Salesforce CRM.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license and willingness to travel for business purposes.

🛠️ Keahlian

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